Delivery Confirmation and Cost:

Please confirm your DELIVERY ADDRESS and BEST CONTACT NUMBER with us after your purchase.

If you live in Sydney metropolitan suburbs, the delivery expense would be $250+GST; if you live outside of Sydney suburbs (i.e. Wollongong, Newcastle, etc), extra expenses occurred. Please contact our customer service team for quotation and exact cost.

If you live in states other than NSW, please schedule courier for pick up and delivery on your side, at your expense.

Delivery Zones:

Currently we only do delivery for the greater Sydney Area with cost mentioned above. If you live outside of Sydney suburbs (i.e. Wollongong, Nowra, Central coast, Newcastle, etc), extra charge will apply. Please contact our customer service team for quotation.

If you live in states other than NSW, please schedule courier for pick up and delivery on your side, at your expense.

Unfortunately we are unable to ship to interstate at this stage!

Delivery Locations:

Items will be delivered to the Front door / Garage at ground floor only. Additional $50 charges will apply for requests to move items upstairs. Please contact us before making a purchase if you require such services.

Handling and Shipping Time:

Please allow 3-5 working days for handling and shipping.

Unload Assistance:

Due to the weight and size of the merchandise, an able-bodied person is required to help with unloading. For small-sized soccer tables and pool tables, we dispatch 1 man with truck to do delivery & unload; for heavier, larger size pool tables, we dispatch 2 men with truck to do that. All services are provided by professional certified team from trusted 3rd parties.

Local Pickup & Inspection:

For local pickup and inspection, please visit our showroom. To streamline the process, kindly make your purchase online to receive confirmation email from us. Please provide at least 1 business day notice before coming to collect your items from the showroom.

Assembly Requirements:

All tables are shipped in boxes and require assembly, providing you with a DIY experience. If you prefer professional installation services, please select proper option during check out. An assembly fee in the range of $200-$350 apply, depends on the size & type of gaming tables, we will inform you the exact cost of the assembly of your product.

Parking for Installation Service:

If you choose our delivery and delivery & installation services, please ensure a parking space is available. Additional charges will apply if no parking space is provided.

Delivery & Assembly Services:

We also provide a combined delivery and assembly services package, offering you a better experience and making everything ready in the minimum time. Please allow 5-7 business days for the combined delivery and assemble service, and please contact our customer service team for the quotation.
If you need an urgent delivery and assembly services, A $545+GST charge applies. The waiting period is approximately 24-72 hours after you finalise all payments.

If you spot an issue with your product while assembling, please get in touch with our Customer Service Department at [email protected]. Please also take several pictures or short videos of the issue and attach them in the email along with a brief description. We need to assess your product to determine whether a repair, replacement or refund is appropriate. Certain products may need to be sent to the manufacturer or their repair agent for assessment.

Package Collection Service:

A package carton boards collection service is only available for delivery & installation service, and extra fees of $50 apply.